AngelTrack 2.1 build 282 release notes

Release dates

New releases are always installed during a maintenance window, at 02:00 your local time on Sunday morning.

Improvements and new features

1. More improvements to the Live Map based on customer feedback (thank you to everyone who took the time to give their opinions):
   • All live maps in AngelTrack -- Live Map, Dispatch Create, and Dispatch Assign -- now support "stale" crew member pings. If a crew member has reported a GPS position within the past hour, but not within the past ten minutes, their map pin will change to indicate it is a stale position. This serves to remind dispatchers where the crew member was last heard from. To see how the new "stale position" crew pins look, refer to the Live Map Guide.
   • The pins for dispatches are now square-shaped, so as to distinguish them from the round crew pins.
   • Instead of showing their activation times, all dispatches now display their time to be at origin. If a dispatch has no scheduled time to be at origin, then its activation time will be shown instead.
   • If a dispatch's time to be at origin has passed and no crew is yet on-scene, that dispatch's pickup time will be shown in red.
   • Dispatches with imprecise pickup times are now indicated with a question mark, in the same style as the traditional dispatch board.
   • If a crew is already transporting, the 'Unassign' button changes its icon to indicate that unassigning the call from the crew is no longer a meaningful action.
   • If a shift was given a custom shift number, that number will now be shown in the dropdown list of shifts.
   • Each dispatch pin now includes (in its popup window) a link to the traditional Dispatch Assign page, in case the dispatcher needs to assign the call to an affiliate.
   • The selected shift's current estimated fuel level is now displayed.
   • The list of assignable dispatches now has a scrollbar instead of pager controls.
2. New reports are now available under Dispatch Home:
   • Dropoff Delays Report examines the crew-given reasons for delay when dropping off at your various facilities.
   • Dropoff Delays Comparison Report compares the dropoff delays at any selected facility to be compared against those of all other facilities of the same type.
3. The Coding page now gracefully handles the coding of calls where no transport was performed. Some insurance carriers will pay for these dud calls, which AngelTrack calls BNTs. They are coded without a location modifier. They include a service line for pickup but do not include a service line for mileage.
4. The Coding page now displays a warning about the patient's PAN setting if it is set to "Always" or "Never".
5. The dispatch boards now warn dispatchers who might otherwise accidentally unassign a dispatch from a crew that is already transporting or at destination.

Significant bugfixes

1. When running AngelTrack in Australia, neither the PCR Billing page nor the patient data popup would accept an Australian-format phone number or ZIP code in the patient's next-of-kin and employer fields.
2. When using a detached biller, the "Record Claim Filed Events" button in the Insurance Filing Queue failed to advance a dispatch to "Awaiting payment" if the dispatch already had an appropriate "Claim filed" payment event recorded.
3. If the Preferences are configured for a default dispatch service of ALS or MICU, the Dispatch Create page would fail to honor it.
4. The state report QA/QI for Gennessee County sometimes returned an application error.
5. The Medication Edit page's RxNorm lookup tools failed to return a result from any RxNorm query, when using the Chrome browser.