AngelTrack 2.1 build 286 release notes

Release dates

New releases are always installed during a maintenance window, at 02:00 your local time on Sunday morning.

Improvements and new features

1. There is a new invoice type: Collections. This invoice gathers up all receivables that have at least three recent invoices which are marked 'unpaid'. (The threshold number of three is the default but is configurable.) This invoice type is useful for separating items to be sent to collections from any younger receivables that are still being reinvoiced. To learn more about this new invoice type, refer to the Weekly/Monthly Reinvoicing Workflow Guide.
2. The Invoices List has a new age filter: ☑ 0 days (today). This filter allows you to see just those invoices which were committed today. This is especially useful when implementing the recommended workflow, described in the link above.
3. The long maintenance window which occurs on the first Sunday morning of every month has been shortened from 01:00-07:00 to 01:00-06:00. In other words, the long maintenance window now ends at 06:00 local time, rather than 07:00 local time.
4. The Coding page now prominently displays the date of service.
5. The Coding page now allows R and S location modifiers for claims in which transport did not occur, in order to satisfy non-compliant carriers who require 'RR' or 'SS' in the location modifier.
6. When emitting CMS-1500 paper claims, obsolete box 24-C will now be marked 'X' when claiming any of the following emergent service codes: A0429, A0427, A0430, A0431, A0433, A0434, or A0225. This is done to satisfy certain non-compliant carriers which require that box to be checked. Unfortunately, there is no consensus among carriers on whether the box should contain an 'X', or a 'Y', or a '1' or '2' or '3' indicating the response priority level. Consequently, you will probably still need to manually edit your CMS-1500 claims before submission.
7. Canadian postal codes are now accepted in all address fields throughout AngelTrack, whenever a Canadian province is first selected in the associated 'State' dropdown list.
8. To assist with transferring receivables to collections as well as following up with affected patients, these reports can now filter by the number of recent unpaid invoices:
   • Facilities with a Balance
   • Affiliates with a Balance
   • Patients with a Balance
9. The receivable-status column which appears in many billing grids now has an enhanced display of the claim status for both primary and secondary insurance. The status information is clickable, opening the underlying payment event records for review.
10. When rejecting a customer self-serve request for transport, you can now specify an additional email address which will receive a carbon copy of the rejection email message.
11. Australian customers now enjoy typeahead/autocomplete helpers in the common 'City' fields, because AngelTrack now knows the names of all 15,818 Australian cities and towns.
12. When editing a patient's insurance fields, there is a new option to control how your modifications are applied to other checkpoints. In addition to ☑ Currently selected data checkpoint and ☑ All data checkpoints between [date] and [date], now you can also select ☑ All data checkpoints after the one currently selected. This makes it easy to update the patient's insurance and apply the change to all calls thereafter.

Significant bugfixes

1. Beginning in build 284, Medicare rate lookups failed for those MAC regions whose region ID is less than 10,000 (i.e. whose region ID begins with a leading zero).
2. When attempting to record a payment event, an error message was returned if the dispatch had no patient attached.
3. When an MI occurred, a NEMSIS validation error message was sometimes reported about a missing eArrest.09 element.
4. When a tag was deactivated without removing it from all dispatch records, any older dispatch records which have that tag did not display it.
5. The Coding page wrongly complained that an ICD-10 code was invalid if its extension digit (the seventh digit) was numeric, rather than alphabetic.
6. The Facility Obligations report did not include gurney dispatches.
7. If five or more environmental allergies were specified on the PCR PMHx page, subsequent visits to the page would return an error message.
8. The PCR Assessment page demanded a response in the "Acute symptoms" field, even if the patient disposition (under Followup) says the patient was not treated and not transported.
9. If a call is reassigned from one shift to another, the enroute driving fields of the Followup should've been reset back to "[Not recorded]".
10. CMS-1500 box 29 -- amount already received from primary insurance -- was not populated when filing against the secondary insurance. It will now be populated, and it supports manually-recorded insurance payment events, meaning it works correctly even if the payments from primary insurance were not recorded via full EDI 835s.