Transform Non-Emergency Medical Transport with Precision

AngelTrack NEMT Software

In Non-Emergency Medical Transportation (NEMT), a missed pickup, a billing error, or a compliance slip can cost you patients, contracts, and revenue.

AngelTrack’s NEMT Software is your all-in-one powerhouse, delivering cutting-edge NEMT dispatch software, AI-driven routing, and seamless billing to slash the cost of non emergency medical transport while ensuring flawless service.

Built on our proven EMS platform, this isn’t just non emergency medical transportation software—it’s your ticket to operational dominance and patient trust.

Firefighters looking at their mobile devices

Intelligent Dispatch with Vertex AI

AngelTrack’s non emergency medical transportation dispatch software revolutionizes medical transport with the Vertex AI Dispatch Planner, a game-changing A-Star routing engine. Vertex analyzes call volumes, traffic, crew certifications, and vehicle capabilities to deliver optimized routes and schedules in seconds, ensuring every patient reaches their appointment on time.

AI-Optimized Dispatch

Vertex evaluates millions of route permutations, cutting deadhead miles by 5–15% and boosting on-time performance for hospital contracts.

Live GPS Tracking

Real-time maps with vehicle locations and ETAs, integrated with our NEMT dispatch software, empower dispatchers to assign trips with pinpoint accuracy.

Self-Drive Automation

Vertex’s Self-Drive mode handles overnight or holiday dispatching, enabling lean operations with human override for ultimate control.

Seamless Scheduling for Recurring Trips

AngelTrack’s NEMT software simplifies the chaos of scheduling dialysis, chemotherapy, and therapy transports. Our EMS-grade scheduler handles recurring trips, crew assignments, and vehicle availability with precision, ensuring no patient is left waiting.

Recurring Trip Automation: Auto-schedule standing orders with customizable intervals, reducing manual work and ensuring continuity for patients.
Crew and Vehicle Sync: Automatically assign qualified drivers and wheelchair or stretcher vans, with real-time checks for certifications and availability.
Mobile Crew App: Drivers access schedules, submit trip tickets, and complete checklists on tablets or smartphones, even offline in rural areas.

Precision Billing to Lower Costs

AngelTrack’s EMS-proven billing engine drives down the cost of non emergency medical transport with automated claims, invoicing, and payment tracking. Our queue-based system ensures every trip is billable, maximizing revenue and minimizing rejections.

Express Invoice Generator

Batch hundreds of facility invoices in one click, streamlining billing for high-volume NEMT operations.

Automated Compliance

Built-in rules for prior authorizations, Medicare fee schedules, and Anti-Kickback Statute warnings ensure claims meet payer requirements.

Online Payment Portal

Stripe-powered self-pay portals for passengers and facilities reduce phone calls and accelerate remittances.

Empowering Facilities with a Customer Portal

AngelTrack’s HIPAA-compliant Customer Portal transforms client interactions, letting facilities book, track, and manage medical transport requests in real time. This reduces dispatcher workload and strengthens partnerships with hospitals and clinics.

Self-Service Booking: Facilities submit trip requests, upload PCS forms, and view live trip statuses, cutting communication delays.
Prior Authorization Tracking: The portal flags trips needing authorizations, ensuring compliance and faster billing.
Real-Time Transparency: Facilities monitor departures and arrivals, boosting trust and contract renewals.

Compliance and Security You Can Bank On

NEMT demands ironclad compliance with HIPAA, Medicaid, and state regulations. AngelTrack’s non emergency medical transportation software delivers audit-ready records and Fort Knox-level security to protect your agency and patients.

HIPAA-Compliant Data

Encrypted ePCRs and trip tickets, with no local storage on crew devices, safeguard patient information.

Audit-Ready Trails

Permanent logs of dispatches, signatures, and billing actions meet state and federal standards, ready for any inspection.

Role-Based Security

Restrict access to trusted devices and users, ensuring brokers and contractors see only what they need.

Why Outdated NEMT Systems Fall Short

Clunky software, manual processes, or siloed systems create delays, errors, and compliance risks that erode client trust and inflate costs. AngelTrack’s NEMT dispatch software overcomes these pitfalls with AI-driven automation, seamless integrations, and a unified platform, scaling from small providers to metropolitan fleets.

Our system delivers:

Faster Turnarounds: Vertex AI and live GPS ensure timely pickups, meeting hospital SLAs.
Lower Costs: Route optimization and automated billing slash the cost of non emergency medical transport.
Regulatory Confidence: HIPAA-compliant, audit-ready records protect your operation.

Why AngelTrack’s NEMT Software Wins

AngelTrack’s non emergency medical transportation software redefines medical transport, delivering unmatched efficiency, compliance, and client satisfaction. We empower NEMT providers to:

Optimize Every Trip

Vertex AI and real-time tracking maximize fleet utilization and punctuality.

Reduce Costs

Smart routing and streamlined billing lower the cost of non emergency medical transport.

Strengthen Partnerships

The Customer Portal delights facilities with self-service and transparency.

Stay Compliant

Secure, audit-ready records meet HIPAA, Medicaid, and state standards.

Don’t let inefficient systems or compliance gaps derail your medical transport operation. AngelTrack’s NEMT Software equips you to deliver every patient with the precision they deserve. Our platform is cloud-based, HIPAA-compliant, and trusted by NEMT leaders who demand excellence.

Elevate your NEMT Operation Now.

Call 1-800-946-1808 or click here to schedule a demo.

Discover why AngelTrack’s NEMT dispatch software is the choice for providers who move lives forward without compromise.

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