The Fire and EMS Software That Adapts to Your Department Instead of Making You Adapt to It
Fire and EMS Software That Works the Way You Actually Operate
Your department shouldn't have to change how it works just to fit your software. Whether you run fire and EMS together or keep them completely separate, you need fire & EMS software that adapts to your reality.
Discover how AngelTrack ties your operations together, effortlessly.
Schedule a demo with us today!
The Choice Nobody Should Have to Make
Every fire chief and EMS director faces the same frustrating decision when selecting fire EMS software.
Run separate systems and deal with duplicate data entry, information that doesn't sync between departments, and reports that never match when the state auditors show up. Or jam everything into one system designed primarily for medical transport, leaving your fire operations with inadequate features and clunky workflows.
Both options create more problems than they solve.
Why Most Fire and EMS Software Gets It Wrong
Most companies approach fire and EMS as if they're completely separate industries, or they assume everyone wants everything mashed together. They design systems based on what they think you need, not what actually happens in your department.
The result? Fire and EMS software that works great in sales demos but falls apart when your crew is responding to a working structure fire at 2 AM.
Your operations are unique. Your fire and EMS dispatch software should understand that.
How AngelTrack's Fire and EMS Software Actually Works
We started with a different question: What if fire and EMS software adapted to how departments actually operate instead of forcing departments to adapt to the software?
Some communities need fire and EMS completely separated—different budgets, different command structures, different reporting chains. Others have crews that handle both types of calls and need everything integrated in their fire and EMS RMS software.
AngelTrack handles both situations without compromise.
Two Approaches That Actually Make Sense:
Keep Everything Separate
When your fire and EMS operations need to stay distinct, AngelTrack's fire and EMS dispatch software creates true separation:
Your fire personnel log in and see only fire-related data, tools, and reports. Your EMS staff see only EMS information. Role-based access ensures no crossover between departments, even down to individual features and data fields.
Service controls hide irrelevant functions, your fire crews won't see EMS scheduling tools they don't need, and your EMS teams won't be cluttered with hydrant inspection features.
Both departments get their required fire and EMS reporting software capabilities (NFIRS for fire, NEMSIS for EMS) without any overlap or confusion.
Integrate When It Makes Sense
When the same crews handle both fire and EMS calls, switching between different systems wastes time you don't have.
AngelTrack's integrated fire EMS software approach gives you one login and one interface that changes based on the call type. Dispatchers enter information once. The system automatically formats data for both fire and EMS reporting requirements.
Your crew responds to a medical call, the interface shows EMS layouts and NEMSIS fields. Same crew gets dispatched to a structure fire, and everything switches to fire incident layouts and NFIRS requirements.
What You Actually Get
For Fire Operations
Complete NFIRS v5.0 reporting with automatic state uploads. Pre-incident planning tied directly to your response maps. Live hydrant tracking with inspection schedules. Equipment management with maintenance histories. Hazmat location tracking that alerts both dispatch and responding units.
For EMS Operations
Full CAD integration that doesn't require retraining your dispatchers. Offline data entry for areas with poor cell coverage. NEMSIS 3.x reporting with built-in validation that catches errors before submission. Direct workflow from quality assurance through billing processes.
Fire and EMS Dispatch Software Integration Features
API connections to existing CAD systems. Automatic data sharing with neighboring departments for mutual aid responses. Web portals for facilities that need real-time status information. Server-to-server delegation for seamless multi-agency coordination.
When to Separate vs. Integrate Your Fire and EMS Software
Separate operations work best when:
Integration makes sense when: