Command Your Transports with Precision

NEMT Dispatching Software

Every missed pickup in non emergency medical transportation erodes patient trust and strains your operation.

AngelTrack’s NEMT Dispatching Software is your all-in-one solution, built on EMS-grade workflows to deliver seamless dispatching for NEMT providers. Integrated with our Fire and EMS CAD dispatch software, this isn’t just a NEMT software solution—it’s your strategic advantage for efficient NEMT operations, compliance, and exceptional NEMT services.

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Unified Dispatch for NEMT

AngelTrack’s NEMT dispatching software streamlines call-taking and unit assignments for wheelchair, stretcher, and ambulatory transports. Our intuitive panel, rooted in EMS precision, ensures the right vehicle and crew are dispatched every time, minimizing delays and boosting patient care.

  • Smart Call-Taking: Capture origins, destinations, and prior authorizations in seconds, reducing administrative workload.
  • Service-Level Automation: Match vehicles and crews based on certifications and capabilities for compliant medical transportation.
  • Live GPS Dispatch: Real-time maps with drag-and-drop assignments ensure fast, accurate dispatching.

Vertex AI: Your Dispatch Co-Pilot

AngelTrack’s Vertex AI Dispatch Planner transforms NEMT operations with intelligent routing and scheduling. By analyzing call volumes, traffic, and crew availability, Vertex optimizes every transport, cutting costs and ensuring on-time performance for your NEMT business.

AI-Powered Routing

Vertex evaluates millions of route options, reducing deadhead miles by 5–15%.

Automated Assignments

Assign trips based on proximity and service levels, streamlining NEMT dispatching software.

Real-Time Adaptability

Adjust routes mid-day to handle last-minute bookings or delays.

Seamless Billing and Compliance

AngelTrack’s NEMT software integrates dispatch with billing, automating claims and invoices for medical transportation. Built-in compliance tools ensure HIPAA and payer requirements are met, protecting your NEMT business from audit risks.

  • Dispatch-to-Billing Sync: Trip data auto-populates claims, reducing errors and speeding reimbursements.
  • Compliance Alerts: Flag PCS forms and Anti-Kickback Statute issues for audit-ready NEMT services.
  • Online Payment Portal: Stripe-powered self-pay reduces phone calls and accelerates remittances.

Facility Coordination via Customer Portal

AngelTrack’s customer portal empowers facilities to book, track, and manage transports, reducing dispatcher workload and strengthening partnerships. Real-time updates and document uploads ensure seamless NEMT operations.

Self-Service Booking

Facilities schedule transports and upload PCS forms via a HIPAA-compliant portal.

Live Status Updates

ETAs and trip progress keep facilities informed, building trust.

Facility Data Integration

Store contacts and instructions for efficient coordination.

Integrated with Fire and EMS CAD

AngelTrack’s NEMT dispatching software is a cornerstone of our Fire and EMS CAD dispatch software, syncing dispatch with scheduling, ePCR, and billing. Cloud-based access ensures dispatchers and supervisors stay in control, even on the go.

  • CAD Integration: Trip data flows to CAD for seamless unit assignments.
  • Mobile Accessibility: Dispatchers and crews manage calls on tablets or smartphones, even offline.
  • Cloud-Based Control: Supervise NEMT operations from any device, supporting multi-station fleets.
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Why Inadequate Dispatching Risks Your Mission

Manual processes or disconnected systems lead to missed pickups, compliance gaps, and frustrated facilities, threatening your NEMT business. AngelTrack’s NEMT software solution eliminates these risks with automation and integration, scaling from small fleets to large NEMT providers.

Our system delivers:

  • On-Time Transports: Vertex AI and live GPS ensure punctual medical transportation.
  • Compliance Confidence: HIPAA-compliant records meet payer and state standards.
  • Efficiency Gains: Automated workflows cut delays and administrative burdens.

The AngelTrack Advantage: Ease, Reliability, Value

AngelTrack’s NEMT dispatching software redefines non emergency medical transportation, delivering speed, compliance, and reliability. We empower NEMT providers to:

Optimize Transports

Vertex AI and real-time dispatching ensure timely pickups.

Ensure Compliance

Audit-ready records protect your NEMT business.

Strengthen Partnerships

Customer portal enhances facility coordination.

Scale Seamlessly

From local services to regional fleets, our platform grows with you.

Don’t let dispatching chaos disrupt your NEMT services. AngelTrack’s NEMT Dispatching Software equips you to deliver transports with the precision your patients deserve. Our HIPAA-compliant, cloud-based platform is trusted by NEMT providers who demand excellence.

Command Your Transports Now.

Contact us at support@angeltrack.com or call 1-800-946-1808 to schedule a demo. Discover why AngelTrack’s NEMT software solution is the choice for NEMT providers who deliver without compromise.

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