Facilities RMS

Detailed Facility Profiles: Maintain comprehensive records for each facility, including contact details, preferred services, service schedules, and special instructions.

Facility-Specific Settings: Customize dispatch preferences for each facility, such as door codes, pickup points, and entry instructions.

Facility Portal Access: Facilities request transport services directly through AngelTrack’s web-based portal, allowing for immediate scheduling and tracking.

Call Histories: Access a complete history of interactions with each facility, including previous transport requests, special needs, and communication logs.

Geofencing and Routing: Ensure precise pickup and drop-off locations with integrated mapping tools, reducing delays and improving operational efficiency.

Live Updates via the Customer Portal: Facilities can monitor active and scheduled calls in real time, complete with ETAs, dispatch updates, and crew details.

Run Status Feedback: Enable facilities to provide updates or request modifications to scheduled transport through the portal.

Performance Metrics: Track key metrics, such as on-time performance, patient satisfaction, and transport volume, tailored to individual facilities.

Regulatory Compliance: Ensure accurate documentation of services provided to meet local, state, and federal regulatory requirements.

Customize Billing Rules to fit your Agency’s Protocols and Procedures

Detailed Invoices: Automatically generate invoices that include all relevant transport details, reducing administrative burden and ensuring financial transparency.

Automated Messaging: Keep facilities informed about dispatch progress, delays, or changes with email or SMS notifications.

Direct Facility Contacts: Enable quick and secure communication between crews and facility staff, ensuring proper coordination during transport.