Complete Support for All Service Levels and Vehicles
Plan and coordinate your EMS (NEMSIS) and Fire (NFIRS) units seamlessly, utilizing a unified dispatch panel. Every team's EMS & Fire Service Levels are instantly determined by the system, leveraging the vehicle capabilities and crew qualifications available in the database.
All crews benefit from a streamlined, unified login and interface, facilitating call reception, progress tracking, and report completion efficiently.
Genuine Cloud-Based BYOD Solution
AngelTrack operates on a cloud platform, offering the flexibility to access it anywhere, from any device connected to the internet.
Whether employees are working from a coffee shop, their car, or any other location, AngelTrack ensures uninterrupted service. Similarly, supervisors can oversee the entire operation while on the move or from the comfort of their homes.
Explore the benefits of taking your organization mobile visit the EMS page to learn more about how AngelTrack can modernize your operations.
Recognized origins and destinations, complete with phone numbers
A graphical map showing the origin, destination, suggested route, and nearby fire hydrants
Identified patients, including demographic information, residential facility, room number, and any necessary warnings
Prior authorization prerequisites, considering the patient’s existing authorizations on record
Comprehensive history of the patient's calls and upcoming bookings
Intelligent Overlap/Single/Double finder for enhancing Dispatch efficiency
Integrated customizable EMD Card Deck
AngelTrack Call-Taking Assistance
Dispatchers have the ability to finalize a complete call record within the timeframe of a single phone conversation, owing to the comprehensive information AngelTrack provides during booking:
Familiar departure points and destinations, inclusive of their contact numbers.
Visualized map detailing the origin, destination, proposed path, and proximate fire hydrants.
Projected cost considering retail, Medicare, and all pertinent contract rates.
Recognized patients, encompassing demographics, living facility, room number, and necessary alerts.
Requirements for prior authorization, taking into account the patient’s present authorizations on record.
Comprehensive call history of the patient and future scheduled bookings.
Efficient Overlap/Single/Double finder designed to boost Dispatch proficiency.
Automated Scheduling for Recurring Calls
For your EMS patients with routine appointments, AngelTrack facilitates automatic rescheduling at any customizable frequency of your choosing.
For instance, a dialysis patient can have their appointments auto-rescheduled every Monday, Wednesday, and Friday. A patient undergoing chemotherapy for ten consecutive weekdays can be scheduled all at once.
Furthermore, dispatchers can employ AngelTrack's exception system to record a one-time modification to a patient's appointment without altering the recurring schedule. These records are linked to the patient's file, promoting smooth information exchange. This feature synergizes with the Crew Scheduler, offering a visual representation of call volume at any specific time.
Continuous Vehicle Fuel Estimates
As your ambulances, wheelchair vans, and fire apparatus respond to calls, AngelTrack persistently estimates their fuel levels, accurate to the nearest quarter tank. These estimates are graphically represented for dispatchers to aid in their trip assignment decisions.
As a component of this system, AngelTrack logs all fuel purchases — including photographs of receipts — for subsequent analysis of fuel consumption and fleet expenses. All your data pertaining to fleet management, route efficacy, cost visualization, are amalgamated on the same platform, coupled with real-time fuel analysis.
AngelTrack is likely integrated with your current CAD provider, allowing their data, including calls, trip updates, cancellations, and progress updates to flow automatically into the system, bypassing or utilizing AngelTrack’s CAD functionality as configured.
Additionally, AngelTrack’s CAD is also likely integrated with your ePCR provider as well, allowing your agency to use AngelTrack’s CAD and related systems for your operations and keep your current ePCR provider.
If we aren’t already integrated, we have many open-source APIs available with standardized data file formats. For agencies with custom software or for those who want to check compatibility with their current software, reach out to us and see if an integration exists or is possible.