Affiliates RMS with Rollover API
AngelTrack's Computer-Aided Dispatch (CAD) system features a comprehensive Affiliates Records Management System (RMS) designed to streamline and enhance collaboration with external service providers. This integrated solution allows EMS and Fire agencies to efficiently manage relationships with affiliates, ensuring seamless operations and superior patient care.
Key Features of AngelTrack's Affiliates RMS:
Affiliate Records Management
Detailed Profiles: Maintain comprehensive records for each affiliate, including contact information, service capabilities, hours of operation, and contractual agreements.
Service Level Tracking: Document the specific services each affiliate offers, enabling dispatchers to make informed decisions when assigning calls.
Dispatch Delegation
1-click Assignment: Delegate calls to affiliates quickly and easily, accounting for factors such as service level and availability, optimizing the use of your resources.
Progress Reporting: Configure affiliates to provide real-time updates on dispatch status, and track the calls they run side-by-side with your calls, including enroute, on-scene, transport commencement, and arrival at destination.
Communication Integration
Automatic Notifications: Use AngelTrack's messaging system to send dispatch information, updates, and cancellations to affiliates via email, ensuring timely communication.
Server-to-Server Data Transfer: For affiliates using AngelTrack, it allows direct transmission of trip data between servers, facilitating seamless information sharing.
Billing and Post-Process Workflow
Independent Billing Options: Specify whether affiliates handle their own billing or if your agency manages it, ensuring clarity in financial responsibilities.
Automated Workflow Integration: AngelTrack's post-process workflow adapts based on affiliate configurations, streamlining administrative tasks and reducing manual intervention.
By incorporating these features, AngelTrack's Affiliates RMS enhances operational efficiency, fosters effective communication, and ensures that collaborations with external service providers are managed with precision and ease.