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Enhance Your Experience with AngelTrack Add-Ons

Explore AngelTrack's powerful add-ons to elevate your EMS and Fire operations. From Critical Care Transport ePCR and Health Information Exchange to Narcotics Tracking, Fire CAD Integration, and Fleet Management, our suite of tools ensures comprehensive functionality. Enhance efficiency, improve compliance, and streamline your workflows with our advanced modules, including QA/CQI Review, NFIRS 5.0 MDT, Inspections, and more. Discover how AngelTrack's integrated add-ons can transform your department today.

AngelTrack’s Critical Care Transport (CCT) ePCR system is designed to meet the specialized needs of Critical Care Transport teams, offering advanced customization and comprehensive data tracking capabilities.

  • Track Critical Care Specific Fields: The CCT ePCR system allows you to track critical care-specific fields that are essential for documenting high-acuity patient care. This includes fields beyond the standard ePCR, ensuring that all relevant medical information is captured accurately.
  • Custom ePCR Fields: You have the flexibility to create your own custom ePCR fields tailored to your agency's specific needs. These fields can be added to your reports and integrated seamlessly into the system, enabling you to report on them with the same ease as standard fields.
  • State-Mandated Custom Fields: AngelTrack has implemented all custom fields required by each state, ensuring compliance with local regulations. This feature ensures that your reports are always up to date with state-specific requirements, reducing the risk of non-compliance.
  • Custom Validation Logic: You can implement your own validation logic, similar to the validation checks used by state systems. This ensures that the data entered into the ePCR is accurate and complete before submission, helping to maintain high data quality standards.
  • Offline and Online Functionality: The CCT ePCR system is designed to be used both online and offline, allowing your team to capture data in real-time, even in areas with limited connectivity. Once back online, all data can be synced seamlessly, ensuring no loss of information.
  • Form Building and Signature Management: AngelTrack allows you to build custom forms tailored to specific needs, such as advanced directives or POLST (Physician Orders for Life-Sustaining Treatment) forms. You can also manage the collection of signatures for these forms, ensuring that all necessary legal and medical documentation is in place.
  • Reporting and Analytics: The system provides robust reporting capabilities, allowing you to track signature collection rates and other metrics throughout the QA and billing processes. This ensures transparency and accountability in all stages of patient care documentation.

AngelTrack’s CCT ePCR system provides the tools and flexibility needed to manage the complexities of Critical Care Transport, ensuring that all patient data is accurately captured, validated, and easily reportable.

AngelTrack’s Health Information Exchange (HIE) integration provides seamless connectivity and data exchange between EMS/Fire agencies and healthcare providers. This feature ensures that critical patient information is transmitted quickly and securely, improving continuity of care and operational efficiency.

  • Send Reports to Hospitals or Providers: AngelTrack allows you to send incident reports directly to hospitals or other healthcare providers. This ensures that receiving facilities have all the necessary information before the patient arrives, facilitating a smoother handoff and better coordination of care.
  • Multiple Report Formats: The system supports sending reports via email, with three different formats available to suit various use cases. Whether it’s a summary for quick review or a detailed report for thorough analysis, AngelTrack can generate the appropriate format to meet the needs of your partners.
  • Kno2 Integration: AngelTrack integrates with Kno2, enabling you to send reports through eFax, Direct Secure Messaging (DSM), and HL7/FHIR protocols. This broad connectivity ensures that your agency can communicate effectively with a wide range of healthcare systems, maintaining compliance with industry standards.
  • Connect to Major EHR Systems: The HIE feature also supports connections to popular Electronic Health Record (EHR) systems like MyChart (by Epic), Cerner, Meditech, and more. This integration allows for the automatic transfer of patient data, reducing manual entry and the potential for errors, and ensuring that patient information is updated in real-time across systems.
  • Integration with Regional HIE Networks: AngelTrack can also connect to regional HIE networks through platforms like BeyondLucid Mediview Hub. This expands your agency’s ability to share data across a broader healthcare ecosystem, ensuring that patient information is accessible wherever it’s needed.

AngelTrack’s HIE integration is a powerful tool for ensuring that your agency is fully connected with the healthcare community, supporting better patient outcomes through timely and accurate information sharing.

AngelTrack’s Narcotics Tracking system offers a comprehensive solution for managing controlled substances, ensuring compliance with DEA regulations while maintaining accurate records of narcotic movements throughout your organization.

  • Vials RMS System: The system features a Vials Records Management System (RMS) that provides serialized tracking and monitors expiration dates for each vial. Every vial is treated as a unique data object, with its own audit log that records every interaction, transfer, or usage within the system. This granular tracking ensures that you have complete visibility over your narcotics inventory.
  • Integration with Supply Room: AngelTrack’s Narcotics Tracking integrates seamlessly with the Supply Room module, allowing you to maintain accurate running counts and monitor supply levels. This integration also enables detailed reporting on vial movements, including their current status and expiration dates. The system automatically alerts you when a vial is nearing its expiration date, helping you manage your inventory proactively.
  • Repurchase Scheduling and Purchase Orders: The system allows you to schedule repurchases of controlled substances and generate purchase orders directly within AngelTrack. This feature ensures that your inventory is always adequately stocked and that you are prepared for any regulatory audits.
  • Drug Safe Tracking: AngelTrack includes Drug Safe tracking integrated with station management, ensuring that all narcotics are stored securely and that access is logged and monitored. This feature helps maintain compliance with regulatory requirements and enhances the overall security of your narcotics inventory.
  • Drug Box Tracking: The system also includes Drug Box tracking integrated with the Asset Management module. This feature allows you to manage and track the distribution and usage of narcotic boxes across different vehicles and stations, ensuring that each box is accounted for and that its contents are properly logged.
  • Integration with Schedule2IT: AngelTrack offers integration with Schedule2IT for app-based, DEA-compliant tracking of controlled substances. This integration provides an additional layer of security and compliance, ensuring that all movements and usage of controlled substances are accurately recorded and easily accessible for review.

AngelTrack’s Narcotics Tracking system is designed to provide EMS and Fire departments with the tools needed to manage controlled substances safely and efficiently. By integrating with other AngelTrack modules and offering robust reporting and compliance features, this system ensures that your organization remains compliant with all regulatory requirements while maintaining high standards of operational integrity.

AngelTrack’s Transportation Request Portal is a dedicated platform designed for facilities and patients to easily request transportation services at any time. The portal integrates directly with the Facilities/Patient RMS, ensuring that all data is synchronized and readily available for dispatchers and crews.

  • Facility/Patient Access: Facilities and patients can log in to request transportation as needed, streamlining the process of scheduling rides. This ensures that requests are made efficiently and that the necessary information is captured from the outset.
  • Dynamic Scheduling: The portal features dynamic scheduling capabilities, allowing the system to automatically select the best available time slots for transport based on current schedules and availability. This minimizes scheduling conflicts and optimizes resource use.
  • Dispatcher Controls: Dispatchers retain full control over all transportation requests, with the ability to approve or deny calls, adjust times, and make any necessary modifications. This ensures that all requests are handled according to the department’s operational requirements and priorities.
  • Dispatch Board Overview: The portal provides a modified Dispatch Board view that offers an overview of all ongoing calls, giving dispatchers and administrators real-time insights into the status of each transport. This helps in managing operations effectively and ensuring that all calls are coordinated smoothly.
  • Real-Time ETAs: With real-time inputs from crews, the portal can provide accurate ETAs for transportation requests. This feature keeps both dispatchers and requesters informed about the expected arrival times, improving communication and service delivery.
  • Notifications: The system includes a notification feature for families and administrators, alerting them to critical events or updates during transportation. This ensures that all stakeholders are kept informed and can respond promptly if needed.

AngelTrack’s Transportation Request Portal enhances the efficiency and transparency of transportation services, making it easier for facilities and patients to request, monitor, and manage transport needs in real time.

AngelTrack’s QA/CQI/Medical Director Review system is designed to streamline the quality assurance and continuous quality improvement processes within EMS and Fire departments. The system facilitates thorough reviews of incident reports and care provided, ensuring high standards of service and accountability.

  • Integrated QA Workflow: The system supports a bi-directional asynchronous communication workflow, allowing QA reviewers and crew members to exchange feedback and address any issues identified in the reports. This ensures a continuous loop of improvement and learning, with detailed feedback being provided from the main office to the field.
  • Peer-to-Peer Anonymized QA Review: AngelTrack allows for anonymized peer-to-peer reviews, encouraging honest and constructive feedback without personal bias. This process fosters a collaborative environment where crew members can learn from each other’s experiences and improve their performance.
  • CQI Processes: The system enables the implementation of Continuous Quality Improvement (CQI) processes by allowing supervisors and administrators to view detailed reports on an employee’s performance over time. This data-driven approach helps identify trends, areas for improvement, and opportunities for additional training or support.
  • Medical Director Review: Medical Directors have access to an executive summary of each report, providing them with a high-level overview of the care provided. This summary, coupled with the ability to sign off on and approve care, ensures that all incidents meet the necessary medical standards and protocols.
  • Selective Review Based on Medical Significance: The system allows Medical Directors to filter and prioritize calls based on their medical significance, ensuring that the most critical cases receive the necessary attention. This feature is essential for managing workload while maintaining a focus on quality care.

AngelTrack’s QA/CQI/Medical Director Review system integrates seamlessly into the operational workflow, ensuring that all aspects of care are reviewed, approved, and continuously improved. This system is essential for maintaining high standards of care, ensuring compliance, and fostering a culture of continuous improvement within your agency.

AngelTrack’s Fire CAD system is designed to seamlessly integrate with your existing Computer-Aided Dispatch (CAD) system, providing a robust platform for managing fire and EMS dispatch operations.

  • Standard CAD Integration: AngelTrack offers standard, open APIs using industry-standard data formats, allowing easy integration with your current CAD provider. This ensures that data flows smoothly between systems, reducing duplication and errors. AngelTrack also supports custom integrations with other industry CADs and logistics providers, enabling calls to be inserted directly into your CAD system.
  • Unattended and Self-Dispatch Modes: The system supports Unattended Dispatch mode, which allows crews to complete calls without direct dispatch supervision. This feature is ideal for overnight crews or smaller dispatch offices. Crews can autonomously manage calls, divert to different facilities, close calls, and complete their work efficiently. Self-Dispatch mode gives crews near-complete control over dispatch operations, with access to a Dispatch UI directly from the ePCR. This mode allows crews to create, assign, and complete calls more efficiently.
  • System Alerting Functionality (Coming Soon): AngelTrack is developing system alerting functionality with customizable notifications and triggers, further enhancing operational awareness and response capabilities.
  • Vertical Integration with AngelTrack Systems: Fire CAD is perfectly integrated with other AngelTrack systems such as Shifts, Vehicles, Service Levels, and Crew Alerting. This integration ensures that all related data is synchronized and accessible across the platform, enhancing coordination and efficiency.
  • Google Maps Integration for Smart Routing: The system integrates with Google Maps, providing real-time predictions of arrival times, driving directions, and route planning. This integration supports efficient routing and enhances situational awareness for crews in the field.
  • Complete EMS Dispatch Functionality: In addition to Fire CAD, AngelTrack offers complete EMS dispatch functionality, providing a unified platform for managing all emergency response operations.
  • Automatic Data Flow into NFIRS/NEMSIS Reports: AngelTrack automates the entry of essential data into NFIRS and NEMSIS reports, including times, crew assignments, and agency information. The system also supports guided report creation and real-time validation to ensure compliance with reporting requirements. The contextualizer feature identifies conflicts within reports and directs users to the relevant fields for correction.
  • High-Quality Reporting: The system includes high-quality reporting tools that provide insights into response times, time on scene, Unit Hour Utilization (UHU), and fleet efficiency. Reports are available for UHU-related metrics, response times, and future ISO accreditation, helping departments monitor and optimize their performance.

AngelTrack’s Fire CAD system is a comprehensive solution for managing fire and EMS dispatch operations, offering advanced integration, automation, and reporting capabilities to enhance the efficiency and effectiveness of your department.

AngelTrack’s Hydrant RMS offers a robust and dynamic system for managing fire hydrants within your service area. This system allows you to configure a detailed list of all hydrants, including essential data such as bonnet color, flow rate, inspection history, GPS location, and other relevant information. The platform also supports smart importing of hydrant lists, which means you can easily migrate old data from spreadsheets or paper forms directly into AngelTrack.

One of the standout features of the Hydrant RMS is the ability to visualize all hydrants and their locations through a seamless integration with Google Maps. This feature not only provides a clear view of hydrant distribution but also enhances strategic planning and response times during emergencies​​.

The Hydrant Inspections system within AngelTrack allows for comprehensive tracking of individual hydrants, including all past inspections, maintenance, and testing records. Each hydrant’s inspection history is easily accessible, and new inspections can be recorded directly into the system. This ensures that all hydrant-related activities are documented and traceable, providing accountability and aiding in long-term maintenance planning​​.

AngelTrack’s proprietary “Drive-Around” Mode is a game-changer for efficiency. By leveraging Google Maps integration, this mode plots an optimized route among all hydrants requiring inspections. This smart routing not only saves time but also streamlines the workflow for crews tasked with performing inspections or maintenance. Crews can quickly record necessary information about each hydrant and then seamlessly move on to the next, making the inspection process both thorough and efficient​​​​.

The system is also Integrated with AngelTrack’s Pre-Plan System, allowing crews to view hydrants in real-time on their MDTs while responding to incidents. When dispatched to a scene, the system intelligently selects nearby hydrants, displaying vital details such as the exact location, type, and distance from the incident site. This integration is crucial for effective incident management, ensuring that crews have immediate access to all available water sources. Additionally, hydrants can be linked to specific facilities, ensuring that all relevant data is centralized and easily accessible​​.

AngelTrack’s Hydrant RMS is designed to enhance both the operational efficiency and strategic capabilities of fire departments. By centralizing hydrant data and integrating it with other essential systems, AngelTrack provides a comprehensive tool for managing one of the most critical resources in fire response.

AngelTrack’s Data & Analytics suite for Fire Departments offers a comprehensive range of tools and reports designed to help fire agencies make data-driven decisions. With over 170 canned reports and thousands of customizable filters, the system allows fire departments to quickly and easily generate insights into every aspect of their operations.

Key Reporting Areas:

  1. Incident Response: Track the number and types of incidents, response times, and the effectiveness of crews during emergencies. This data helps identify trends, assess performance against national benchmarks, and optimize response strategies to improve safety and efficiency.
  2. Community Risk Reduction (CRR): Analyze data on fire occurrences and property losses to identify at-risk areas within your community. Use this information to develop targeted fire prevention programs, such as smoke detector installations and safety education initiatives, aimed at reducing fire-related incidents and improving community safety.
  3. Health and Wellness: Monitor the health and safety of your personnel by tracking exposure to hazardous materials, training hours, and wellness programs. Data on firefighter injuries, fatalities, and PTSD cases can guide the implementation of support and preventative measures, ensuring the well-being of your team.
  4. Operations and Resource Management: Manage your department's resources effectively by analyzing data on staffing levels, apparatus utilization, and station placements. This helps ensure that resources are allocated efficiently and that your department remains compliant with state and local regulations.
  5. Property and Financial Data: By analyzing property values and losses, departments can better understand the economic impact of fires in their community. This information is crucial for budget planning, resource allocation, and demonstrating the department's value to stakeholders and the community.

Advanced Features:

  • Custom Report Builder: Create custom reports tailored to your department's specific needs. The tool allows you to report on up to 1,800 data points across over 60 datasets, with the ability to apply multiple filters and perform complex calculations. Reports can include charts and visualizations, and they can be emailed directly from the system.
  • Upcoming Features: AngelTrack is working on introducing ISO Fire Certification Reports and a Dashboard & Customizable Analytics Builder Tool, further enhancing the platform’s capabilities.

AngelTrack’s Data & Analytics suite is designed to provide fire departments with the insights needed to optimize operations, improve community safety, and secure funding through detailed, data-driven reports. Whether you're looking to streamline daily operations or develop long-term strategies, this suite offers the tools and flexibility needed to achieve your goals.

AngelTrack’s Inspections, Permits, and Violations system offers a dynamic and customizable approach to managing all inspection-related activities. The system features a three-tier customizable list builder that allows you to create and manage any number of inspection types, each with its own sections and items. Data validation is automatically performed in real-time, ensuring the accuracy of all inputs.

The system also includes a robust Follow-Up System that allows for scheduling inspections, generating permits, and storing all reports with the associated facility records. Inspectors can access past inspections, schedule follow-ups, and collect signatures on-site, streamlining the entire process.

Permit Tracking is another key feature, with customizable violation reports that can include signatures for accountability. The Mobile-Friendly Interface allows inspectors to complete inspections efficiently on any device while on the scene. The system is designed to be responsive and user-friendly, enhancing workflow and reducing the time needed to complete inspections.

Finally, AngelTrack’s system handles Scheduling and Billing, including the ability to generate deficiencies reports, collect signatures, and send out bills or fines for any violations. All reports and records are securely stored alongside the relevant facility information, ensuring easy access and compliance.

AngelTrack’s Integrated EMS/Fire Billing Suite is designed to handle both EMS and Fire call billing within the same platform. This seamless integration allows you to view and manage data side by side, enhancing your reporting capabilities and providing a comprehensive view of your agency's financial operations. You can bill insurance for EMS services and handle secondary payers while also managing invoices for Fire services, all within the same system. The end-to-end hybrid revenue cycle management system tracks calls from their submission to QA, through the entire billing lifecycle, until resolution, whether it's payment, write-off, or sale to collections.

The Delayed Price Quote System within AngelTrack allows for instant generation of custom price quotes for any call. This system is highly adaptable, providing flexible pricing options for different types of payers and custom pricing schemas. After generating a price quote, you can easily apply customizable service charges and discounts, ensuring that your billing is both accurate and tailored to your agency’s needs.

AngelTrack also offers robust Invoice Generation tools that simplify the invoicing process. Once calls pass QA, invoices can be quickly sent out to the appropriate payers. The system includes an Express Invoicer, which can automatically generate and commit invoices, ideal for handling large volumes of transactions, such as monthly subscription billing. The platform's flexibility allows you to track subscriptions effortlessly, ensuring that all recurring payments are managed efficiently.

To enhance the convenience for payors, AngelTrack integrates with Stripe, enabling payors to settle their invoices online through a dedicated portal. This integration supports a variety of payment options, and the system ensures that there is no risk of double-charging. Facilities can also utilize EFT or ACH for payments, streamlining the financial process for both the agency and its clients.

For agencies that accept payments over the phone, AngelTrack supports a MOTO Terminal through Stripe, allowing dispatchers to process credit card payments during call-taking or after billing. This feature ensures that funds are transferred directly to your bank account, with all necessary billing actions and financial records updated automatically.

Lastly, AngelTrack provides Granular Reporting on all billing activities, offering unparalleled transparency. Each call is associated with a detailed journal of billing actions, and the system allows for reporting by specific queues, actions, payers, or employees. This level of detail ensures that you can always see where each call stands in the billing process and make informed decisions based on real-time data.

AngelTrack’s NFIRS 5.0 MDT system is a fully integrated, browser-based platform designed to streamline fire reporting and ensure compliance with the NFIRS 5.0 standard. The system is perfectly vertically integrated with other relevant data systems, such as Facilities, Shifts, and Dispatch, eliminating synchronization delays and ensuring data consistency across all operations.

  • Vertically Integrated System: AngelTrack operates on a single database, which means all data is centralized, avoiding synchronization errors. The browser-based platform allows access from anywhere, on any device, providing flexibility for teams on the move. Additionally, AngelTrack implements smart record locking, enabling large teams to work simultaneously without the risk of data overwrites.
  • Complete MDT System Certified on NFIRS 5.0: The system provides quick access to critical crew information, allowing personnel to access patient records, facility pre-plans, previous inspections, and hazard information directly from the scene. It also includes smart, guided NFIRS 5.0 report writing with built-in validation tools, ensuring that reports are accurate and compliant before submission. The system automatically integrates data from other AngelTrack modules, such as times, crew assignments, and agency information, reducing manual entry and errors.
  • Smart NFIRS 5.0 Report Writer: AngelTrack’s NFIRS 5.0 report writer is designed to guide users through the reporting process, moving seamlessly between fields and updating requirements in real time. The system incorporates validation tools that check the report as it’s being written, ensuring that all necessary information is included and correctly formatted before submission.
  • Quick Access to Crew Tasks: The system also offers tools for managing crew tasks, including the ability to access and complete unfinished reports, submit incidents for supervision, log fuel purchases, upload photos, request signatures, complete assigned checklists, and log vehicle damage. These features are integrated into the broader AngelTrack platform, ensuring that all data is captured and recorded accurately.

AngelTrack’s NFIRS 5.0 MDT system is designed to simplify fire incident reporting, providing the tools and integrations necessary to ensure that all data is accurately captured, validated, and ready for submission to state and national databases. This comprehensive system supports fire departments in meeting their reporting obligations efficiently and effectively.

One of the key benefits is the integrated access to PrePlans, Hydrants, HazMat, and Announcements, which are essential for effective incident management and response.

  • PrePlans Integration: Crews can easily access facility pre-plans directly from their MDT, allowing them to review critical details about the building layout, fire control systems, and hazards before arriving on the scene. This feature ensures that responders are well-prepared and can execute their tasks more efficiently, improving overall incident response times and safety.
  • Hydrants Tracking: AngelTrack’s system also integrates with hydrant tracking, providing crews with real-time access to the locations and statuses of nearby hydrants. This integration is particularly useful during fire emergencies, enabling crews to quickly identify and utilize the closest hydrants, thereby reducing the time needed to establish a water supply.
  • HazMat Information: For incidents involving hazardous materials, the system provides access to HazMat data, including the types of chemicals involved, associated risks, and recommended response procedures. This information is crucial for ensuring the safety of both the responders and the public, as it allows for informed decision-making during the containment and mitigation of hazardous materials incidents.
  • Announcements and Communication: The Announcements feature keeps crews updated with critical information, such as changes in protocols, safety alerts, and other important communications. These announcements can be targeted to specific roles or all personnel, and the system tracks acknowledgment, ensuring that all crew members have received and understood the information. This feature is integrated with the broader communication framework within AngelTrack, ensuring that crews are always informed and prepared.

These integrated features of AngelTrack’s NFIRS 5.0 MDT system are designed to provide comprehensive support to fire and EMS crews, enhancing their ability to respond to incidents efficiently and safely. The seamless access to critical data and communication tools ensures that crews are well-equipped to handle a wide range of emergency situations.

AngelTrack’s Pre-Plans system offers a comprehensive solution for documenting and managing all relevant information about structures within your jurisdiction. This system is designed to integrate seamlessly with AngelTrack’s Facilities RMS and Dispatch system, ensuring that critical data is always accessible when needed.

  • Integration with Facilities RMS: Pre-plans are tightly coupled with the Facilities RMS, providing a higher level of integration across the system. This allows for automatic population of pre-plan data in the MDT (Mobile Data Terminal) when dispatched to an incident at that location. If a pre-plan does not populate as expected, users can easily search for the facility on-site to retrieve the necessary information.
  • Building Data Report: The system includes a complete report creator known as the Building Data Report, which allows for in-depth creation and documentation of all aspects of a building according to NFPA standards. This report is saved to the facility's record and can be reviewed to track who created or modified it, enhancing inter-agency accountability.
  • Mobile-Friendly Report Writer: The Pre-Plans system is designed to be mobile-friendly, enabling users to create and edit pre-plans directly from the field using any mobile device. This feature supports the documentation of relevant information during site visits, including the ability to attach pictures, scan documents, and finalize reports back at the office.
  • Integration with Inspection System: AngelTrack’s Pre-Plans system integrates seamlessly with its inspection system, allowing for real-time tracking and comparison of pre-plan and inspection data. Users can modify pre-plans after inspections, schedule reviews, and receive notifications for upcoming tasks.
  • Pre-Plan Diagrams and Mapping: The system allows for the creation of Pre-Plan Diagrams that can be rendered on a map of the building in Google Maps. Users can track and visualize important aspects of the building, including the layout, nearby hydrants, and HazMats stored at the facility. This feature provides a clear visual reference that is invaluable during emergency responses.
  • Integrated HazMat RMS: The system includes a HazMat RMS with deep integration into AngelTrack’s GIS system. This allows for the maintenance of a reference table of HazMats according to NFPA standards, tracking their storage locations, and visualizing these elements as part of the Pre-Plan Diagram. This feature is particularly useful for ensuring the safety of personnel when responding to incidents involving hazardous materials.
  • On-Scene Reporting via MDT: When responding to an incident, the Pre-Plan Diagram can be accessed via the MDT, providing a read-only version complete with all markers, HazMat records, and nearby hydrants. This on-scene reporting capability ensures that all critical information is available to responders in real-time, enhancing situational awareness and response effectiveness.

AngelTrack’s Pre-Plans system is a vital tool for fire departments, providing the comprehensive data collection, integration, and visualization needed to ensure safe and effective responses to incidents at any facility.

AngelTrack’s Asset Tracking system offers a customizable and dynamic solution for tracking all pieces of equipment and supplies in your EMS or Fire station. The system ensures that each piece of equipment is continuously monitored, providing you with the tools needed to manage inventory efficiently.

  • Customizable Dynamic System for Equipment Tracking: Each piece of equipment is treated as a living document within AngelTrack, with its own unique record that includes serial numbers, manufacturers, and more. This allows for seamless updates and tracking over the equipment’s lifecycle. The system also supports assigning equipment to specific vehicles, ensuring that you always know the location and status of each item. Furthermore, each piece of equipment has an associated inspection history, helping you maintain compliance and readiness.
  • Vertical Integration with Related Systems: AngelTrack’s Asset Tracking integrates perfectly with the EMS Equipment system and the Supply Management System. This vertical integration extends to other related systems, such as Checklists, Fleet Management, and Narcotics Tracking, ensuring that all your operations are interconnected for seamless data flow and management.
  • Device Assignments: The system supports the assignment of specific devices to vehicles, allowing for real-time reporting on the position of each device. An audit trail tracks which crew member last used the device, and the system integrates with Crew Tracking to provide accurate GPS positions, enhancing both accountability and operational efficiency.
  • Supply Room Integration: AngelTrack’s supply room functionality allows you to manage all supplies with precision, utilizing purchase orders and requisition forms to maintain optimal inventory levels. Each station can have its own supply room, with inventory levels managed and audited for accuracy. The system supports quick and easy purchase order generation, with future plans for direct data integration with distributors to streamline reordering processes.
  • Comprehensive Asset Management: The Asset Management module enables you to track both EMS and Fire equipment side-by-side, complete with serialized inspections and notifications for when inspections are due. The system also integrates with vehicle management, linking equipment to vehicles and allowing for the recording of maintenance events. Additionally, it supports integrations within the ePCR system for medical monitors and other devices, with real-time GPS tracking providing up-to-date location information.
  • Fire Equipment Management: Specific to fire services, AngelTrack includes features for managing SCBA and hose inspections, ensuring that all critical fire equipment is inspected, maintained, and ready for use when needed.

AngelTrack’s Asset Tracking system is designed to provide a comprehensive, integrated approach to managing your equipment and supplies, ensuring that your agency operates smoothly and efficiently with all necessary tools and resources at hand.

AngelTrack’s Fleet Management system provides a comprehensive set of tools to manage your fleet's operational efficiency, maintenance, fuel tracking, and more. With detailed tracking and real-time data integration, it ensures that your fleet is always ready for service, helping to reduce downtime and operational costs.

  • Apparatus Tracking System: AngelTrack allows you to manage any number of vehicles, regardless of type, with each vehicle functioning as a living data object. The system maintains a continuous history of all vehicle interactions, including maintenance logs, shift service levels, call logs, fuel logs, checklists, and equipment. This real-time tracking ensures that your fleet is always up to date, with all relevant data readily accessible.
  • Vertical Integration with Related Systems: The Fleet Management system integrates seamlessly with other AngelTrack modules such as Asset Management, Checklists, Narcotics Tracking, and Computer-Aided Dispatch (CAD). This integration ensures that all vehicle data is synchronized across platforms, providing a unified view of your fleet’s operational status and compliance with regulatory requirements.
  • Maintenance Logs: The system supports detailed maintenance records for each vehicle, with robust data tracking using odometer readings. AngelTrack’s smart maintenance system can even provide recommendations on upcoming maintenance based on historical data. The integrated cost reporting system helps you keep track of maintenance expenses, and the system can assign specific roles, like a dedicated mechanic role, to manage these tasks efficiently.
  • Fuel Logs: AngelTrack enables crew members to log fuel purchases directly from the field, with options to include receipts or photos for verification. The system automatically correlates fuel data with mileage to provide real-time reporting on fuel efficiency (MPG), vehicle fuel status, and operational readiness. You can also analyze fuel costs either on a per-vehicle basis or across the entire fleet, helping you identify and address inefficiencies or discrepancies in fuel usage.
  • GPS Tracking of Vehicles: The platform includes real-time GPS tracking of your vehicles, integrated with the Dispatch system. This feature provides live data on odometers, vehicle speed, estimated time of arrival, and routing information, which is crucial for accountability and documentation purposes. AngelTrack also supports multiple GPS upload options, ensuring that your fleet’s location data is always accurate and up to date.
  • Damage Cards + Incident Tracking: Each vehicle in the fleet has a specific damage card that tracks known damages based on the last user. This feature promotes greater accountability by ensuring that any new damage is promptly reported and investigated. It is also integrated with AngelTrack’s Incident System, allowing for seamless documentation and resolution of vehicle-related incidents.
  • Checklist System: AngelTrack’s customizable checklist system allows you to build dynamic, three-tier checklists tailored to your fleet’s needs. These checklists can be assigned to crew members during shift creation and adjusted for recurring shifts. The system enables reporting on incomplete checklists, checklist shortfalls, and can even generate purchase orders based on inventory needs identified during vehicle checks.

AngelTrack’s Fleet Management system is designed to streamline the management of your fleet, ensuring that every vehicle is maintained, fueled, and ready for action. The system's integration with other AngelTrack modules provides a holistic approach to fleet management, making it an indispensable tool for EMS and Fire station operations.

For more details on each feature, you can explore the AngelTrack support pages directly.

AngelTrack’s Fire People Operations system is a comprehensive HR management suite designed specifically for fire and EMS departments. It covers everything from certificate tracking to truck assignments, station assignments, employment documents, onboarding, communication preferences, announcements, scheduling, timeclock, payroll, immunizations, achievements, and more. This integrated solution ensures that all HR needs are met efficiently and effectively.

  • Integration with Employee Incidents System: This feature allows for secure, asynchronous collection of incident information. Any employee can submit an incident, and supervisors can assign tasks to gather evidence, such as statements or signatures, and adjudicate the incident. The entire process is documented, providing a legal trail of evidence for an employee’s HR file.
  • Role-Based Permissions System: Administrators can restrict access to system features based on job titles, with each role conveying specific permissions. Employees can belong to multiple roles, and certain roles, like Captain or Lieutenant, have tiers for added flexibility. This system ensures that access is granted appropriately, based on the needs and responsibilities of each user.
  • Smart Time Clock System: AngelTrack’s Time Clock offers advanced features like on-call pay tracking, automatic switches from on-call to on-duty, and a High Security mode. The integrated terminal system restricts clock-ins to specific computers, while certificate awareness ensures compliance with necessary certifications. The system also provides overtime warnings and detailed audit trails to maintain accurate records and compliance.
  • Employee Announcements Tracking: The system tracks all employee announcements, including the ability to attach reference documents and collect signatures for acknowledgment. Announcements can be targeted to specific roles or all employees, and the system ensures that announcements cannot be bypassed without acknowledgment. This feature creates a legal chain of evidence for all communications.
  • Perfect Vertical Integration: AngelTrack’s Fire People Operations system seamlessly integrates with related systems such as Crew Scheduling, Vehicle Assignment, TimeClock/Payroll, Dispatch, and Compliance. This integration ensures that all aspects of personnel management are aligned and work together efficiently.
  • Smart Coverage Projections: The system performs statistical analysis on previous call volumes to provide intelligent staffing recommendations for specific days of the week. These projections help optimize Unit Hour Utilization (UHU), ensuring that your department is staffed appropriately based on historical data and trends.

AngelTrack’s Fire People Operations system is a powerful, all-in-one solution designed to streamline HR management, improve compliance, and optimize staffing for fire and EMS departments.

  • Fort Knox System: This system includes role-based access control, ensuring that each user only accesses the areas necessary for their job, along with auditing features that log every interaction with the system, making it tamper-resistant and easy to review for compliance and security.
  • Cloud Server Logs: These logs record every action taken within the AngelTrack system, including user access and data modifications. The logs are securely stored in the cloud, providing a reliable audit trail that helps detect unauthorized activities and ensures accountability.
  • HIPAA Journal: The HIPAA Journal tracks and records every interaction with patient records, ensuring full compliance with HIPAA requirements. It keeps a detailed history of who accessed or modified patient data, making it easy to review for privacy concerns and regulatory compliance.
  • AngelTrack’s Mark: This feature is a security mechanism that assigns a digital fingerprint to all significant actions within the system. It creates an audit trail that helps track and review system usage, ensuring that all activities can be traced back to the responsible user.
  • TimeClock Security Feature:
    • IP Tracking: This feature ensures that clock-ins and clock-outs occur only from authorized IP addresses, adding a layer of security by confirming that employees are accessing the system from recognized locations.
    • Terminal System: The Terminal System restricts time clock access to specific devices, preventing unauthorized clock-ins and ensuring that timekeeping records are secure and accurate.
  • 2FA (Two-Factor Authentication): Two-Factor Authentication enhances login security by requiring users to verify their identity through an additional method, such as a code sent to their phone, reducing the risk of unauthorized access.
  • Biometric System: AngelTrack integrates with biometric systems to use fingerprint or facial recognition for securing access. This system ensures that only authorized personnel can access sensitive data and perform critical functions within the platform.
  • Role-Based Access Control: This system is designed to limit access to specific features and data based on a user’s role within the organization, ensuring that employees can only access information necessary for their job responsibilities.
  • Exfiltration Tripwire: The Exfiltration Tripwire monitors for abnormal data access patterns, such as large-scale data exports, and alerts administrators to potential security threats. This feature helps prevent data breaches by detecting unauthorized attempts to remove data from the system.

These features collectively ensure that AngelTrack offers a secure, compliant, and robust platform for managing EMS and Fire operations, protecting both sensitive data and system integrity.

AngelTrack’s Supply Room system is an advanced, fully integrated solution for managing your EMS and Fire station's inventory and supplies. This powerful tool is designed to streamline and simplify supply management across your entire operation. With its robust capabilities, the Supply Room system ensures that your team always has the necessary supplies on hand, reducing the risk of shortages and enhancing operational readiness.

  • Integrated Products RMS: The Supply Room system is built on a solid foundation with an Integrated Products Records Management System (RMS). This feature allows you to catalog and track every item within your inventory, from medical supplies to uniforms, ensuring nothing is overlooked. The system's intuitive interface makes it easy to manage product details, quantities, and reorder points, providing you with a comprehensive view of your inventory at all times. By centralizing product management, you eliminate the inefficiencies and errors associated with manual tracking.
  • Perfect Integration with Stations RMS, Checklists, and Narcotics Tracking: AngelTrack’s Supply Room seamlessly integrates with other key modules, such as Stations RMS, Checklists, and Narcotics Tracking, creating a unified system that covers all aspects of station management. This integration ensures that supply data is automatically synchronized across platforms, minimizing duplication and improving accuracy. For instance, narcotics inventory is tightly controlled with real-time tracking and compliance reporting, ensuring that your station meets all regulatory requirements. The integration also supports automated checklist updates, keeping your team informed and compliant with minimal effort.
  • Distributor Management with Integrated Purchase Orders Management: Managing supplier relationships has never been easier with AngelTrack’s integrated distributor management feature. This tool allows you to track your suppliers, view their product offerings, and generate purchase orders directly within the Supply Room system. By automating the purchase order process, you reduce administrative burdens and ensure that supplies are ordered and received on time. The system also keeps a detailed history of all transactions, making it easy to review past orders and manage supplier performance effectively.
  • Audits System to Track Exact Supply Levels: The Audits system within AngelTrack’s Supply Room offers a precise way to monitor and verify your inventory levels. Every transaction, whether it's an addition, usage, or transfer of supplies, is meticulously recorded and journaled. This detailed tracking provides a transparent audit trail that can be reviewed at any time, helping to prevent loss, waste, and unauthorized access. Regular audits can be scheduled to ensure that your inventory levels match the records, giving you confidence in your supply management practices.
  • Resupply System: AngelTrack’s Resupply System is designed to make the restocking process straightforward and efficient for Crew Members. They can easily request supplies for their vehicles directly from the Supply Room, ensuring that they are always equipped with the necessary tools and materials for their duties. This system supports real-time inventory updates, so Crew Members know exactly what’s available and can plan accordingly. The streamlined resupply process minimizes downtime, allowing your team to stay focused on providing top-notch care.
  • Purchase Orders System: Ordering supplies is a breeze with AngelTrack’s Purchase Orders system, which allows you to place orders directly with suppliers without leaving the platform. This system simplifies the replenishment process by enabling you to manage orders for each station individually or for multiple stations at once. You can track the status of each order, receive notifications upon delivery, and manage invoices, all within the same interface. By centralizing the purchase order process, you improve efficiency and maintain better control over your supply chain.
  • Cost Visualization with Report Builder: Understanding your supply costs is crucial for effective budget management, and AngelTrack’s Cost Visualization feature provides just that. With the Report Builder tool, you can create custom reports that drill down into supply expenses, offering detailed insights into where and how your resources are being used. This data can be filtered by time period, station, or product category, giving you the flexibility to analyze costs in a way that best suits your needs. Armed with this information, you can make informed decisions to optimize spending and reduce waste.

AngelTrack’s Supply Room system provides a robust, user-friendly platform that enhances operational efficiency, reduces waste, and ensures your team is always ready to serve. Its seamless integration with other AngelTrack modules makes it an indispensable tool for any EMS or Fire station looking to optimize its inventory management processes.

Streamline Your EMS & Fire Service Operations

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