Customizable Checklists
AngelTrack's checklists are customizable checkoff lists that a dispatcher assigns to crews, to be completed during their shifts.
The checklist for using AngelTrack involves several steps:
Dispatchers assign checklists to shifts, which can be done when the crew first calls in "on shift" or at any time. AngelTrack will prompt crews whenever there is an assigned checklist that is not yet complete and saved as "Finished".
Crew members complete the assigned checklists during their shifts. They can save their work at any time, marking it as 'finished' or 'unfinished' as appropriate. Unfinished or incomplete checklists will prompt a reminder.
Supervisors can view any incomplete or complete checklist, past or present. Items not answered are highlighted in yellow, while items below minimum are highlighted in red. Crew members can also use the highlighting to see what needs to be restocked on their truck or at their station.
AngelTrack comes with preinstalled checklists for wheelchair vans and BLS/ALS units, which can be customized. Each checklist can have an unlimited number of sections and items, which can be modified, deleted, or newly created.
Existing checklists can be duplicated for further customization. For example, the built-in BLS checklist can be used as a starting point for creating a new ALS checklist.
Items in a checklist are grouped and sorted according to their section and item sort numbers. Group checkoff allows a crew member to indicate that an entire section is OK with one button press.
Unneeded checklist items should be deactivated rather than repurposed to maintain the integrity of older checklist responses. Deactivated items will still appear in older responses but will not appear in new checkoffs.
There are two points of enforcement for checklist completion: the dispatch office and the crew's ability to clock out. AngelTrack will not allow crew members to clock out while their shift has any unassigned checklists if the appropriate settings are enabled.
If required, supervisors must sign off on all completed checklists. AngelTrack tracks and displays the date and time of supervisor signoff.
For periodic reinventory of reserve ambulances, a new shift can be created with the appropriate reinventory checklist, and the crew member can perform the reinventory during quiet periods.
Checklists can also be assigned for station cleaning, such as the "Station nightly checkoff".
The checklist system integrates with the supply room system to keep a perpetual inventory of EMS and fire supplies.
Checklists can be printed at any time, with a printer-friendly version available for use on a clipboard.
The Checklist Queue on the Supervisor Home page shows all checklists that are unfinished, incomplete, or contain items below minimum.
AngelTrack offers built-in and ad-hoc reports for monitoring checklist completion by crew members.
Crews who complete a streak of 100% completed checklists are automatically awarded a crew achievement ribbon, which resets if a checklist is missed or incomplete